Plagued with user support requests?

Potential strives to help others help themselves!

At Potential we compile high-quality, end-user manuals. Our approach is to keep the end-user documentation simple and easy to read and understand. We achieve this through:

• significant use of graphical images,
• replication of actual system screens, and
• our proven technical and instructional design writing ability

The end result is easily reference able end-user documentation which is quick to use and easy to understand.

Our end-user documentation is particularly suited to customer facing end-users who have to find a solution quickly with minimal interruption.

Documentation Formats

• Electronic format (on-line)
• Paper format

What tools do we use

• RoboHelp
• MadCap Flare
• SAP Productivity Pack (SPP)
• STT
• SABA Publisher
• SABA LMS
• Globus
• Microsoft
• Aris
• Visio
• Authorware

Not sure what your documentation needs are? We can help!
Click here to make an enquiry

Back to IT Training